The organization is small but growing, with a global network of staff, board members, and volunteers working across time zones, primarily in the U.S. and Mexico. Nearly all work happens online, with team members switching between phones, laptops, and shared devices. Digital comfort levels vary widely, and time is often in short supply.

The people powering this work are passionate and purpose-driven, but often stretched thin. They juggle multiple roles, balance advocacy with logistics, and need tools that meet them where they are rather than systems that add complexity.

What they needed wasn’t just a learning solution; it was a shared digital space that could support connection, collaboration, and clarity across the team.